Leicestershire Fire & Rescue Service — The Learning Workspace

Grenfell - the next chapter.

Working on a contract funded by the Grenfell Committee for Leicestershire Fire & Rescue, Claire was responsible for helping the Service create a step-change in their approach to Learning & Development.

Implementing new technologies and fresh thinking to their programmes equips them as a Firefighting Service fit for the future.

Home Safety Check Programme

Creating consistency in approach for all Home Safety Check Delivery Team Members when conducting a Home Safety Check for Service Users. Implementing the ERICP Risk assessment across the 8 Core Components of the Home Safety Check creates outputs designed to support behavioural change across Fire Protection in the home.
Whilst Level One evaluations across Service Satisfaction , and Home Safety Check numbers carried out is high, the emphasis was to link and develop evaluations at Level 3 & 4 of Kirkpatrick to behavioural change post Home Safety Check after 3 Months .
Move from a discrete one-off training interaction to a sustainable and value-based programme.
A blend of workshops, eLearning, experiential sessions and coaching create an environment to support change and embed behavioural impact aligned to strategic intent.

Cooking Pan Burning — Most Domestic Fires start in the Kitchen

Fire Protection in Tall Buildings Programme

Creating consistency in approach for all Operational Teams when conduction Fire Protection Inspections as part of an Incident or Inspection Programme . Implementing the ERICPD Risk assessment across the Core Components of Fire Protection Check ensures that the correct concerns and support is requested from Fire Protection.
A Reduction in poor concerns raised - currently at 50% of all concerns
Move from a discrete one-off training interaction to a sustainable and value-based programme.
A blend of workshops, eLearning, experiential sessions and coaching create an environment to support change and embed behavioural impact aligned to strategic intent.